Privacy Policy
This policy explains what data the Shelf Studio collects, why we hold it and the choices you have.
Last updated · 1 July 2026
1. Who we are
Pet Trade Innovation Shelf Studio is a digital design tool operated by PET TRADE INNOVATIONS LIMITED(Company No. 10299481), registered at 1 Park Road, Hampton Wick, Kingston Upon Thames, Surrey, KT1 4AS. We act as the data controller for personal data processed through this site.
2. What we collect
- Account details you provide, such as name and email address.
- Enquiry content you send us by email or through the contact form.
- Bench parameters and generated boards linked to your account.
- Basic technical data such as browser type and anonymised usage.
3. How we use it
- To operate the generator and store the boards you create.
- To respond to enquiries and provide support.
- To manage credit balances and account access.
- To keep the service secure and improve reliability.
4. Payments
Online checkout is not yet enabled; the payment provider is pending. We do not collect or store card details on this site. When checkout is connected, payment data will be handled by the payment provider under its own terms and this policy will be updated. Prices are shown in USD.
5. Sharing
We do not sell personal data. We share it only with service providers that help us run the site (such as hosting), under contract and only as needed.
6. Retention
We keep account and board data for as long as your account is active, then for a reasonable period to meet legal and accounting obligations.
7. Your rights
You may request access to, correction of, or deletion of your personal data, and you may object to certain processing. To exercise any right, email support@pettradeinno.shop.
8. Cookies
We use only the cookies needed to run the site and remember your session. We do not use advertising cookies.
Company details
PET TRADE INNOVATIONS LIMITED
Company No. 10299481 · Account UK--098
1 Park Road, Hampton Wick, Kingston Upon Thames, Surrey, KT1 4AS
Email: support@pettradeinno.shop
Phone: +44 7595985587
Domain: pettradeinno.shop